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What our clients say about our service!
We think you did a great job on our inspection and hope you have a great 2010!
Shane Jan. 2010 # # #
I spoke with Cheryll to set up the initial appointmet; so gracious and professional. I enjoyed chatting with her. Was able to obtain appointment within my specified timeline. I was present during the actual home inspection provided by Roger. He allowed me to follow him during the inspection and ask clarifying questions related to any and all issues pertaining to the house. Roger inspected every inch of the 3000 + sq ft property. He made this rather tedious experience fun while being professional and time efficient. The best part is, I was able to walk away with a copy of the complete inspection form on my flash drive as soon as Roger was done. I enjoyed my interactions with both Roger and Cheryll and would be happy to recommend / use them again in the future.
Joy Jan. 2010 # # #
We very much appreciated your inspection of the house we are looking to buy. I thought your inspection was thorough and very much appreciated the walk through following the inspection, pointing out the key areas of concern and suggestions as to how best resolve issues. I especially appreciate the written report available immediately following the inspection.
Thank you.
Ken Nov. 2009 # # #
Thanks a lot for your very thorough analysis, it was right on!
Allan Sept. 2009 # # #
Your inspection was extremely professional and thorough. I look forward to the day when I can recommend you to a friend.
Thanks,
Lauren August 2009 # # #
We were very satisfied with the inspection. You were able to both identify and demonstrate for us items that needed to be fixed throughout the home. We would highly recommend your company to anyone looking for a thorough inspection of a possible home purchase.
Thanks again,
Michelle and Christopher # # # August 2009
Everything is great & you did a wonderful job. Would certainly recommend you to others!
Mark August 2009 # # #
We were very satisfied with your inspection. As a result, the seller made a number of repairs prior to closing. Knowing about the electrical service enabled us to contact an electrician and have the box changed out while we were moving in. We found your report to be clear and thorough. Thank you.
Steve & Karla, August 2009 # # #
We are very happy that you identified the problem with the porch and the roof. We've had a few tradespeople out and received several comments about how good our inspector must have been to identify the problem with our porch. They all expressed disbelief that it had been built that way. They noted how odd and dangerous it was that the porch was built without a ledger.
Kathy August 2009 # # #
Thank you so much for doing our inspection especially on such a short notice! I will definitely recommend you and your services to my friends and family when the time comes for them.
Brent July 2009 # # #
We bought the house. We were so excited! You did a wonderful job on the inspection. Thank you,
Courtney June 2009 # # #
Excellent. From start to finish Roger and Cheryll were great! They are always professional and friendly. They are experts in the field and go above and beyond expectations. We met Roger towards the end of the inspection and he guided us through the property and recommendations. He was very clear and concise and provided an excellent summary which we received immediately and electronically. I would recommend them to anyone. We have utlized their services twice and been very pleased with their services both time! Excellent!
Michael May 2009 # # #
Very knowledgeable. Explained all findings and emailed a report in PDF form immediately. Inspection included a CD with guides on several different areas of home repair.
Dan - May 2009 # # #
After researching many home inpection companies I called Hankey & Brown, based on reports by other members. From the initial phone call through writing out a check for the final bill I was very pleased with H&B. Roger was able to come out the same day I called and spent a lot of time (about 2 hours) inspecting my house and then explaining his findings in detail. As others have commented, he really knows his stuff and you can tell that he truly enjoys his work. Much to my relief, Roger indicated that the wall cracks were not structural but caused by a variance in the humidity inside my house vs. outside. He made a few recommendations on how I can easily remedy the variance myself. I highly recommend Hankey & Brown and will definitely use them again in the future if/when I need a home inspection!
Mike - April 2009 # # #
You were great... and all worked out well. I moved in last week. Thanks for your help!
Gregory - March 2009 # # #
I was very happy with your inspection. Its a big house, so I was concerned about the potential of many small repairs along with the potential for large repairs. Your work made me feel much more secure about making that type of investment.
Todd - March 2009 # # #
Your report has been VERY helpful in identifying what items to fix and in what order. We appreciate VERY MUCH the great job you did on the inspection.
Dan - March 2009 # # #
I want to thank you for the inspection, as of now they have not agreed to lower the price so we are looking elsewhere. If they do lower the price then we might get back in the game. If we find another house I will let you know.
David - March 2009 ###
Our deal with the house fell through. The sellers were not willing to negotiate on the roof. We tried meeting them half way, but they still wouldn’t spend the money, so we cancelled.
We are still looking, so when we find one again, you’ll be getting a call or email.
I’m very pleased with the inspection and reports. I would recommend you to anyone, at any time for an inspection
Ned - March 2009 ###
Your service was of value to me- in that I now feel more certain that I did get a good insulaton job 10 years ago. Technology is a wonderful thing. It was very interesting to see your photos that show both the structure as well as the temperature profile of the surfaces. Use as a reference if you wish. Thanks
Floyd Feb. 2009 ### IR Thermography client
Thanks for the very thorough inspection, I have referenced the report many times in just the one month that has passed since I moved in. I have not found anything to add to your report, and neither have the couple of professionals I hired to do some fixes. In fact they both commented on the completeness and accuracy of your diagnostics. Thanks again.
Kyle December 2008 ###
Thank you for helping us with the inspection.
It was a very pleasant experience for us and we find it very helpful. We do value your services.
Olivia December 2008 ###
They're very professional and I would say very thorough. Not only do they provide the inspection services and an extensive report, they also tell you how to address issues they've found with the properties.
Michael December 2008 ###
We're doing great in our house. We're just really happy to be here. The home inspection was very thorough, and we have not been suprised by anything unexpectedly going wrong or needing to be fixed. We're very confident in knowing the true condition of our house thanks to your inspection.
Tom - November 2008 # # #
Things are working out great in my new house. You did a wonderful job with the inspection. I have fixed or taken care of a few things on your list and will eventually get around to taken care of more. But as you know, it all takes time. Thank you for all of your help.
Carla - October 2008 # # #
The inspection was great! The report was well written, it covered what we talked about, and with the exception of a few minor things, most of it we have addressed already! I thought you did a very thorough job and would consider you for my next home inspection needs. I walked away feeling like we were covered and felt good about the purchase.
Thank you!
-Bryan October 2008 # # #
Thanks for checking in, Roger. Things are going well. We moved in a little over a week ago. It was a long process getting the place move-in ready, but it was definitely worth it. We really appreciate all of your help with the house, your inspection helped us get a much better price on the place.
Regards,
Jamie August 2008 ###
Roger,
Bottom line is that we got everything worked out and you correctly located/identified a problem and we got it solved. We are now busy trying to get our house sold and to move onto the next phase!!
Best wishes.
Mark July 2008 ### (Problem was a failed retaining wall, $8,000 repair est.)
Roger,
Thanks again for inspecting my home. I will certainly recommend you to anyone I know who needs an inspection. I really appreciate your quality of work.
Kathy June 2008 ##
Hi Roger. We negotiated a lower price in exchange for a list of items that included fixing the sewer. I sure appreciate the follow up. Regarding the service you provided, I am 100% happy with your work. Thanks again.
Zane June 2008 ##
My wife and I have moved into the house. We're very pleased. Your flagging the furnace turned out to be a windfall. The one contingency that we had made to our final purchase agreement was for the furnace to be certified. It failed. The seller replaced the furnace, although I paid the difference between the basic model and the high-efficiency version.
You were GREAT, all the way around. I would not hesitate to recommend you to others. Again, thank you for your service.
Andrew, May 2008 ##
Excellent! Called them on the phone to schedule an appointment and they were very nice to talk to on the phone and they knew exactly what I wanted and what sort of information they needed from me. They set up the inspection and sent me the paperwork preinspection to look over and sign. When I arrived I met Roger for the first time and he had a great attitude; very friendly and willing to explain things I didn't understand. He ran over the list of things that he had found (and things that were not found, like mold) and took me around the house to show me all the items. He was even able to answer questions not directly related to the home inspection which was very cool. He had a great eye for detail, finding even the tiniest of things. He also gave recommendations about existing items, how old they were, how much they would cost to repair and how long I could expect them to last. Great people to work with; highly, highly recommended, and they accept Paypal! Huge plus!
Adam - March 26, 2008 ###
Thank you for the thorough inspection of the house in Minneapolis. My wife and I are buying the home "warts and all". Your excellent report will help us prioritize repairs and maintenance.
Andy - March 26, 2008
The closing went well and we moved into our new home on March 18th. Thank you so much for the thorough inspection. It feels good to be in a house that feels solid and well built. I will recommend you to anyone that has any upcoming home inspection needs.
- David S. March 23, 2008 ###
Thanks. Things have worked out pretty well; we're closing on Monday the 17th, the seller has taken care of some of the findings including the electrical service panel, he's installed a Radon mitigation system and removed the illegal space heaters, and he'll be putting $1500 in escrow to be put towards re-insulating the attic and repairing/replacing the boiler. We will be taking care of many of your other recommended items after closing.
Thanks again for helping us get a more informed perspective on the condition of our future home.
-David H. March 13, 2008 ###
Thanks Roger, we are very pleased with your service.
Deniz March 8, 2008 ###
Many thanks for a job well done. I appreciate your willingness to talk Christa through her many questions and concerns. I have marked your contact information as an A+ recommendation in my records and will gladly pass your name along to anyone that is looking for a building inspector.
KMB March 4, 2008 ###
We very much enjoyed the experience working with you and felt the $420 was well worth it.
N. & M. L. March 2, 2008 ###
We really appreciated your inspection and were very pleased with your work. It was wonderful that you took as much time as you did to explain the problems you saw and how you might correct them.
Would definitely recommend your services to others.
EB Feb. 2008 ###
Your inspection was extremely helpful as we negotiated the purchase and thought about our plans.
DS Jan 2008 ###
Thanks for a good job!
SM Jan 2008 ###
Thanks for the detailed inspection report. It certainly has served its purposes.
BP Jan 2008 ###
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